The Ballantyne, A Luxury Collection Hotel, Charlotte – A Favorite for Families in Charlotte
About the Hotel
Rooms & Suites
All 244 rooms include premium bedding, laptop-compatible safes, and laptop-friendly workspaces. Select rooms feature marble bathrooms with dual closets containing robes and slippers, executive desks with additional seating, and balconies. Room service operates 24 hours daily with the full Gallery restaurant menu available.
Dining & Bars
Gallery Restaurant serves Southern American cuisine using local Charlotte ingredients, with garden views and alfresco dining. Gallery Bar offers an extensive whiskey collection, single malt Scotch, cocktails, and wine. Afternoon tea with sweets and savories is served at Veranda. In-room dining includes breakfast, lunch, and dinner options.
Spa & Recreation
The Spa at Ballantyne includes an indoor pool, resistance pools, whirlpool, eucalyptus steam room, sauna, and fitness facilities. Spa services use certified organic skin care products for massages, facials, and body treatments. The property features walking trails and is within walking distance of Stream Park with playgrounds and ponds.
Location & Access
Located in Charlotte's Ballantyne district, 13.5 km from SouthPark Mall (Neiman Marcus, Tiffany & Co.). Walking distance to over 50 restaurants, YMCA, retail shopping, and The Amp at Ballantyne live music venue. Accessible via public transportation routes serving Charlotte's outdoor recreation areas and city attractions.
Services & Sustainability
Offers valet parking, accessible rooms with roll-in showers, and meeting rooms with assistive listening devices. Implements water efficiency through low-flow toilets and drip irrigation, energy efficiency with sensor lighting, and waste reduction via single-stream recycling. Partners with Clean the World for amenity recycling and uses Green Seal cleaning supplies.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Hairdresser
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Bowling
- Fishing
Guest Parking
- Cookware/ Kitchen utensils
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor