What is the check-in and check-out policy at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Check-in is at 16:00 and check-out is by 12:00.
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The Ballantyne, A Luxury Collection Hotel, Charlotte – A Favorite for Families in Charlotte
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Key details
About the Hotel
10000 Ballantyne Commons Parkway, Charlotte, 28277,
- Near Ballantynes Backyard
Perfect
9.2
9.3
4.0
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Rooms & Suites
All 244 rooms include premium bedding, laptop-compatible safes, and laptop-friendly workspaces. Select rooms feature marble bathrooms with dual closets containing robes and slippers, executive desks with additional seating, and balconies. Room service operates 24 hours daily with the full Gallery restaurant menu available.
Dining & Bars
Gallery Restaurant serves Southern American cuisine using local Charlotte ingredients, with garden views and alfresco dining. Gallery Bar offers an extensive whiskey collection, single malt Scotch, cocktails, and wine. Afternoon tea with sweets and savories is served at Veranda. In-room dining includes breakfast, lunch, and dinner options.
Spa & Recreation
The Spa at Ballantyne includes an indoor pool, resistance pools, whirlpool, eucalyptus steam room, sauna, and fitness facilities. Spa services use certified organic skin care products for massages, facials, and body treatments. The property features walking trails and is within walking distance of Stream Park with playgrounds and ponds.
Location & Access
Located in Charlotte's Ballantyne district, 13.5 km from SouthPark Mall (Neiman Marcus, Tiffany & Co.). Walking distance to over 50 restaurants, YMCA, retail shopping, and The Amp at Ballantyne live music venue. Accessible via public transportation routes serving Charlotte's outdoor recreation areas and city attractions.
Services & Sustainability
Offers valet parking, accessible rooms with roll-in showers, and meeting rooms with assistive listening devices. Implements water efficiency through low-flow toilets and drip irrigation, energy efficiency with sensor lighting, and waste reduction via single-stream recycling. Partners with Clean the World for amenity recycling and uses Green Seal cleaning supplies.
“In my view, what distinguishes this property is its dedication to local cuisine and art, especially at the Gallery Restaurant. The spa services stand out for their focus on organic products, suggesting a commitment to both luxury and wellness. Its setting near SouthPark Mall and outdoor attractions makes it ideal for those seeking a blend of city life and nature.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Guest room 1 King2 persons33 sq. feet1 King-size bedAir conditioningBathtubroom details
- Grand Deluxe King Room Park View2 persons33 sq. feet1 King-size bedAir conditioningBathtubroom details
- 1 Bedroom Junior Suite 1 King2 persons37 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Fishing
Guest Parking
- Cookware/ Kitchen utensils
Services
- Free shuttle service
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Ballantyne, A Luxury Collection Hotel, Charlotte, guests will discover a delightful array of dining experiences that blend modern American cuisine with refined elegance. From lush garden views to cozy interiors, each venue offers a warm atmosphere perfect for indulging in exquisite flavors and memorable moments.
Gallery Restaurant
Modern American
Ambiance
Family-friendly and romantic, featuring garden views and the option for alfresco dining.
Key Offerings
Enjoy an extensive wine selection and craft cocktails, alongside a menu accommodating vegetarian and gluten-free options. Afternoon tea is also available, featuring an array of exquisite sweets and savories.
Reservation
Reservations are recommended.
Open for breakfast, lunch, and dinner, from 7 AM to 3 PM and 5 PM to 10 PM.
Gallery Bar
Bar and light meals
Ambiance
Inviting setting with a relaxed atmosphere, perfect for lunch or dinner.
Key Offerings
An extensive drink selection featuring fine wines, single malt Scotch, and crafted cocktails.
Reservation
No reservations needed.
Hours vary.
Location
10000 Ballantyne Commons Parkway, Charlotte, 28277,
Explore Charlotte
Nearby Highlights
Ballantyne Village
10 minutes' walk
A vibrant shopping and dining hub featuring boutiques and restaurants, ideal for leisurely strolls and local cuisine.
The Bulls
10 minutes' walk
A stunning sculpture that represents Charlotte's artistic spirit, located in a beautiful open space perfect for photos.
Reclining Bulls Statue
5 minutes' drive
An iconic art piece in the heart of Ballantyne, showcasing the area's creative flair and providing excellent photo opportunities.
Big Rock Nature Preserve
5 minutes' drive
A lush natural area with walking trails and diverse wildlife, great for nature lovers looking to unwind outdoors.
Golfing at The Golf Club at Ballantyne
2 minutes' walk
A championship golf course offering stunning landscapes and challenging play, convenient for golf enthusiasts.
Sky Zone Trampoline Park
15 minutes' drive
An indoor trampoline park featuring fun activities and fitness classes, perfect for thrill-seekers of all ages.
Wellness Spa
5 minutes' drive
A serene wellness spa offering diverse treatments, ideal for those seeking relaxation and rejuvenation during their stay.
Gallery Restaurant at The Ballantyne
1 minute' walk
An upscale dining experience featuring seasonal dishes and a refined atmosphere, perfect for intimate dinners.
Stone Mountain Grill
9 minutes' walk
A casual restaurant known for its hearty American fare and welcoming vibe, making it ideal for families or gatherings.
Zapata's Cantina Mexican Restaurant
5 minutes' walk
A vibrant Mexican eatery famed for its flavorful tacos and lively atmosphere, offering vegetarian options for diverse appetites.
Regal Stonecrest at Piper Glen Stadium 22 & IMAX
10 minutes' drive
A popular movie theater featuring the latest films and IMAX screenings, perfect for a night out with friends or family.
Sky Zone Trampoline Park
15 minutes' drive
An exciting indoor trampoline park that offers various entertainment options, great for families and adventurous individuals.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$16 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
7
Number of rooms:
111
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Clean rooms
Helpful staff
Comfortable stay
Cons
Construction noise
Guest reviewsShow more reviews
FAQs
About The Ballantyne, A Luxury Collection Hotel, Charlotte
What are the dining options at The Ballantyne, A Luxury Collection Hotel, Charlotte?
The Gallery Restaurant features Southern American-style cuisine, and a poolside snack bar is also available.
Are there any nearby restaurants to The Ballantyne, A Luxury Collection Hotel, Charlotte?
Nearby dining includes Zapatas Cantina Mexican Restaurant, Pei Wei Asian Diner, Sweet Frog Ballantyne, Pizza Hut, JJ's Red Hots Ballantyne, and Starbucks, all within 0.5 km.
What leisure facilities are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Guests can enjoy seasonal outdoor and indoor pools, a fitness center, walking trails, and spa services.
What amenities are included in the rooms at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Rooms feature air conditioning, a flat-screen TV, minibar, luxury bath amenities, bathrobe, and slippers.
Is breakfast available at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Breakfast is available for an additional charge of 16 USD.
What spa services are offered at The Ballantyne, A Luxury Collection Hotel, Charlotte?
The Spa at Ballantyne offers massage, facials, body treatments, and hair salon services.
How far is The Ballantyne, A Luxury Collection Hotel, Charlotte from SouthPark Mall?
The hotel is located 14 km from SouthPark Mall.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer business services?
The hotel features meeting rooms equipped with assistive listening devices and other business amenities.
What is the closest airport to The Ballantyne, A Luxury Collection Hotel, Charlotte?
Charlotte Douglas International Airport is approximately 26 minutes away by car.
What recreational activities are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Guests can engage in biking, tennis, fishing, and hiking on-site.
What accessibility features are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?
The property offers wheelchair access, valet parking for guests with special needs, and accessible meeting rooms.
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